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1.
Qualitative Research ; : 1, 2023.
Article in English | Academic Search Complete | ID: covidwho-20236911

ABSTRACT

This article reflects on collaborative research carried out during the COVID-19 pandemic involving indigenous youth co-investigators from different urban settings in Bolivia and a UK- and Bolivia-based research coordination team. Unlike previous studies that highlight the potential of generating a shared co-presence via virtual engagements and digital methods when face-to-face interactions seem less desirable, this article offers a more cautious account. We question the existence of a shared co-presence and, instead, posit co-presence as fragmented and not necessarily mutual, requiring careful engagement with power imbalances, distinct socio-economic and space-time positionings, and diverse priorities around knowledge generation among team members. These considerations led us to iteratively configure a hybrid research approach that combines synchronous and asynchronous virtual and face-to-face interactions with multi-modal methods. We demonstrate how this approach enabled us to generate a sense of co-presence in a context where collaborator access to a shared space-time was limited, differentiated, or displaced. [ FROM AUTHOR] Copyright of Qualitative Research is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

2.
New Technology, Work and Employment ; 2023.
Article in English | Scopus | ID: covidwho-2326606

ABSTRACT

The use of enforced telework during the Covid-19 crisis sheds light on the importance of co-presence—i.e., presence mediated by information and communication technologies instead of physical proximity—for managing people. Previous studies on telework have exposed the risk of social isolation, which can lead workers to feel dehumanised. In this paper, we investigate how management adapts to co-presence by drawing on 28 semi-structured interviews conducted in February and March 2021 among employees and managers from private and public organisations in Belgium. Surprising results show that co-presence was mainly lived as a way to maintain proximity and constituted an opportunity for some managers to re-humanise their work approach, and for employees to feel humanely managed. Finally, we discuss the implications of our results for the study of humanisation and co-presence in management, including some critical considerations regarding the very notions of ‘de-' and ‘re-humanisation', and make recommendations in terms of technology, work organisation, and management. © 2023 Brian Towers (BRITOW) and John Wiley & Sons Ltd.

3.
Marketing Theory ; 23(2):321-342, 2023.
Article in English | ProQuest Central | ID: covidwho-2319059

ABSTRACT

The COVID-19 crisis has resulted in physical distancing regulations, disrupting traditional practices of establishing and maintaining social relationships. We draw attention to digital nomadism as a mature case of navigating sociality in uncertainty to investigate how the linking value of materiality establishes social proximity without geographic contiguity through physical, virtual, and imagined practices. Using Miller's (1987) theory of materiality and triangulating data collected from in-depth interviews and netnography, this study details the material constitution of co-presence with others in physical distance. We propose that consumers oscillate between work—instrumental practices of signaling and curating—and play—emotional practices of belonging and indulging—to experience social linking across different spatial and temporal frameworks.

4.
Culture and Organization ; 2023.
Article in English | Scopus | ID: covidwho-2305311

ABSTRACT

This paper explores why it is that so many of us regard virtual communication technologies as imperfect substitutes for co-present organisational interaction. In so doing, it invokes Durkheim's concept of collective effervescence;that is, the bonding phenomenon experienced between people in physical proximity. Initially, ethnographic data are presented from a Scottish commune known as the Findhorn Foundation, where the word ‘energy' is widely used by participants to describe the feelings associated with co-present interaction. Macrosocial data are then drawn from the ‘Return, Reimagine, Reinvent' series of reports published by McKinsey & Co. which documents remote working experiences during the pandemic. Both data sets suggest that even in an era of advanced virtual connectivity, physical co-presence remains a prerequisite for collective effervescence. Furthermore, the data reveal that while virtual connections are useful for routine communication, our sense of collective effervescence must be periodically ‘recharged' by means of intermittent physical assembly. © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

5.
18th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2023 ; : 60-64, 2023.
Article in English | Scopus | ID: covidwho-2266439

ABSTRACT

Nowadays, telepresence systems based on the Extended Reality (XR) system are actively developed and used for remote collaboration due to COVID-19. Still, several issues, such as limited traversable space in Virtual Reality (VR) and require all participants to wear head-mounted display (HMD), stop these systems from being used in our daily life. On the other hand, telepresence robots have been used in various fields before the pandemic. However, these robots also have a limitation in that the current form is incapable of delivering non-verbal expressions, which is essential for social interaction. Therefore, we present a Holobot, a telepresence robot based on the XR system. A remote user connects to the Holobot through VR HMDs, and the Holobot augments a virtual avatar that projectsusers' facial and gesture expressions.We developed a prototype and conducted a simple field test in the exhibition to receive feedback. VR participants enjoyed exploring remote spaces and interacting with each other through Holobot. Furthermore, remote space participants mentioned that a 1:1 scale avatar helped to build co-presence with the VR user. Based on these insights, we think Holobot could provide design guideline for future telepresence robot. For further approach, we plan to improve our prototype and conduct user test for structured evaluation of our system. © 2023 IEEE Computer Society. All rights reserved.

6.
Frontiers in Built Environment ; 9, 2023.
Article in English | Scopus | ID: covidwho-2246351

ABSTRACT

Introduction: This study aims to analyze the role of co-presence against the background of COVID-19 pandemic to derive implications for an interdisciplinary, evidence-based workplace and human capital management. A theoretical framework is outlined that considers a range of topics from task performance to social and organizational contextual factors. Methods: In a single organization qualitative case study, five focus group interviews including a total of 20 employees of an IT consultancy were conducted to identify the effects of the mandatory remote working regimes imposed by the COVID-19 Pandemic on task and contextual performance. Results: Findings show that individual performance was assessed to have increased while internal processes remained at similar levels compared to pre-pandemic levels. Organizational culture, social contact, and identity, however, were reported to have considerably deteriorated in the view of the participants. Discussion: The study shows that for a company that was very experienced with distributed working, the reduction of co-presence had important effects on performance and culture. Findings suggest that co-presence must be carefully managed in the future. This could become a new joint priority for workplace design, workplace management, and human capital management. Copyright © 2023 Windlinger and Gerber.

7.
Computers, Materials and Continua ; 74(2):4363-4379, 2023.
Article in English | Scopus | ID: covidwho-2242182

ABSTRACT

Over the last several years, remote collaboration has been getting more attention in the research community because of the COVID-19 pandemic. In previous studies, researchers have investigated the effect of adding visual communication cues or shared views in collaboration, but there has not been any previous study exploring the influence between them. In this paper, we investigate the influence of view types on the use of visual communication cues. We compared the use of the three visual cues (hand gesture, a pointer with hand gesture, and sketches with hand gesture) across two view types (dependent and independent views), respectively. We conducted a user study, and the results showed that hand gesture and sketches with the hand gesture cues were well matched with the dependent view condition, and using a pointer with the hand gesture cue was suited to the independent view condition. With the dependent view, the hand gesture and sketch cues required less mental effort for collaborative communication, had better usability, provided better message understanding, and increased feeling of co-presence compared to the independent view. Since the dependent view supported the same viewpoint between the remote expert and a local worker, the local worker could easily understand the remote expert's hand gestures. In contrast, in the independent view case, when they had different viewpoints, it was not easy for the local worker to understand the remote expert's hand gestures. The sketch cue had a benefit of showing the final position and orientation of the manipulating objects with the dependent view, but this benefit was less obvious in the independent view case (which provided a further view compared to the dependent view) because precise drawing in the sketches was difficult from a distance. On the contrary, a pointer with the hand gesture cue required less mental effort to collaborate, had better usability, provided better message understanding, and an increased feeling of co-presence in the independent view condition than in the dependent view condition. The pointer cue could be used instead of a hand gesture in the independent view condition because the pointer could still show precise pointing information regardless of the view type. © 2023 Tech Science Press. All rights reserved.

8.
Criminology & Criminal Justice : CCJ ; 23(1):135-157, 2023.
Article in English | ProQuest Central | ID: covidwho-2235017

ABSTRACT

The COVID-19 pandemic has led to an increase in the use of video-mediated justice practices. However, such developments have already been transforming justice over the course of the previous 20 years. Scholars and legal professinals have expressed concerns over how remote appearance in court impacts perceptions of the accused. In this article, we consider some of these concerns and explore the concept of the ‘distributed court' as a potential remedy. Unlike traditional video appearance in court, where a defendant participates remotely while all other players are co-located in the same courtroom, in a distributed court all participants meet in a shared virtual space. Such a configuration is similar to the virtual courts developed worldwide during the COVID-19 pandemic. We draw on a reimagining of co-presence from scholars in the sociology of technology to elaborate the concept of the distributed court. We then present the results of a mock jury study that examines how jurors respond to variations in court technology configurations. We find that appearing by video does not impact the likelihood of a guilty verdict. Rather, a defendant appearing alone in a dock seems to be the most prejudicial location. We find that a distributed court can communicate equality and produce a shared experience of remote participation. We conclude with a discussion of how this research can inform best practice in a future where a significant number of criminal hearings are likely to continue in a virtual format.

9.
Folklore-Electronic Journal of Folklore ; - (87):105-124, 2022.
Article in English | Web of Science | ID: covidwho-2203166

ABSTRACT

The COVID-19 pandemic led to major lockdowns over the world in 2020. This situation severely limited the possibility of several social activities, including religious gatherings. In Russia, the peak of the pandemic coincided with the central period in the Orthodox calendar - the last week of Lent and Easter. As the Patriarch blessed stay-at-home politics, churches were officially closed for everybody but the clergy, and live streams of services on social media were organized;believers had to adapt swiftly to a new mode of copresence in church by participating in services online. To do this, they had to make a choice from the places from which the live stream was organized, transform the space of their homes to accommodate sacrality of the event, rethink the locality of their own body in being instantly at home and "in church", and manage communication with the priest, fellow parishioners, and family members during Easter night. This involved subtle mechanisms of balancing authority within the network of sacred objects, gadgets, and people. Based on digital ethnography (including participant observation online) and 40 in-depth interviews, the paper investi-gates how believers constructed and reflected the space of the Easter service in their homes, and presents three key strategies: synchronization, spacing, and appellation to experience.

10.
28th International Conference on Collaboration Technologies and Social Computing, CollabTech 2022 ; 13632 LNCS:83-97, 2022.
Article in English | Scopus | ID: covidwho-2148618

ABSTRACT

Due to the Covid-19 outbreak, more people in the workforce, especially in the IT industry, started working from home. This brought a set of issues and challenges for both workers and companies across the globe such as losing touch with other co-workers. This could potentially result in decrease of the performance and innovation. This paper investigates effects of using digital avatar robots in virtual meeting environment, specifically, focusing on the perception of social presence and co-presence between workers and their managers. Our experiment results showed that majority of participants felt an improvement in social presence, co-presence and overall virtual meeting experience while using digital avatar for their meetings, especially to those who has a meeting with less familiar persons or persons from the higher corporate hierarchy. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

11.
Computers, Materials and Continua ; 74(2):4363-4379, 2023.
Article in English | Scopus | ID: covidwho-2146422

ABSTRACT

Over the last several years, remote collaboration has been getting more attention in the research community because of the COVID-19 pandemic. In previous studies, researchers have investigated the effect of adding visual communication cues or shared views in collaboration, but there has not been any previous study exploring the influence between them. In this paper, we investigate the influence of view types on the use of visual communication cues. We compared the use of the three visual cues (hand gesture, a pointer with hand gesture, and sketches with hand gesture) across two view types (dependent and independent views), respectively. We conducted a user study, and the results showed that hand gesture and sketches with the hand gesture cues were well matched with the dependent view condition, and using a pointer with the hand gesture cue was suited to the independent view condition. With the dependent view, the hand gesture and sketch cues required less mental effort for collaborative communication, had better usability, provided better message understanding, and increased feeling of co-presence compared to the independent view. Since the dependent view supported the same viewpoint between the remote expert and a local worker, the local worker could easily understand the remote expert’s hand gestures. In contrast, in the independent view case, when they had different viewpoints, it was not easy for the local worker to understand the remote expert’s hand gestures. The sketch cue had a benefit of showing the final position and orientation of the manipulating objects with the dependent view, but this benefit was less obvious in the independent view case (which provided a further view compared to the dependent view) because precise drawing in the sketches was difficult from a distance. On the contrary, a pointer with the hand gesture cue required less mental effort to collaborate, had better usability, provided better message understanding, and an increased feeling of co-presence in the independent view condition than in the dependent view condition. The pointer cue could be used instead of a hand gesture in the independent view condition because the pointer could still show precise pointing information regardless of the view type. © 2023 Tech Science Press. All rights reserved.

12.
Marketing Theory ; 2022.
Article in English | Web of Science | ID: covidwho-2121749

ABSTRACT

The COVID-19 crisis has resulted in physical distancing regulations, disrupting traditional practices of establishing and maintaining social relationships. We draw attention to digital nomadism as a mature case of navigating sociality in uncertainty to investigate how the linking value of materiality establishes social proximity without geographic contiguity through physical, virtual, and imagined practices. Using Miller's (1987) theory of materiality and triangulating data collected from in-depth interviews and netnography, this study details the material constitution of co-presence with others in physical distance. We propose that consumers oscillate between work-instrumental practices of signaling and curating-and play-emotional practices of belonging and indulging-to experience social linking across different spatial and temporal frameworks.

13.
European Planning Studies ; : 1-22, 2022.
Article in English | Academic Search Complete | ID: covidwho-2001082

ABSTRACT

This paper analyses the effects that mobility restrictions during the COVID-19 pandemic have had on different types of co-presence, which the existing literature considers to be central for science and innovation. Drawing on a regional analysis of COVID-19 restrictions in Germany, it links specific mobility restrictions to concrete impacts on co-presence, differentiating between co-presence in organizations, dynamic temporary co-presence, and the local ‘buzz’. It highlights that co-presence at workplaces and conferences was resilient to restrictions but that the detrimental effects on the ‘local buzz’ may have been substantial and long-lasting. In conclusion, it cautions against the severe effects of placing restrictions on the education system. Subsequently, the discussion links the reported disruptions of co-presence to the potential effects of the pandemic on preconditions for innovative processes and economic recovery. [ FROM AUTHOR] Copyright of European Planning Studies is the property of Routledge and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

14.
British Journal of Social Work ; : 20, 2022.
Article in English | Web of Science | ID: covidwho-1978213

ABSTRACT

The use of digital communication technology by children residing in out-of-home care or adopted from foster care has mainly been approached hesitantly and from a risk paradigm. The Covid-19 pandemic catalysed many digital and social work intersections, including practices used for birth family contact where in-person visits were supplemented or replaced with 'virtual' contact via digital devices. Whilst technology-mediated contact is characterised as 'virtual', the relationships it facilitates and emotions it generates are very real within children's social ecology. Digital ubiquity in social life and the rapid pace of technological change presents significant ethical and practical tensions. To help social workers navigate this complexity of 'contact-in-reality' and facilitate safe, ethical use of digital communication technology for birth family contact, we connect an understanding of the dynamics of birth family contact with literature on children's use of digital technology and ecological concepts of person-in-environment to offer a digital social ecology heuristic for social work practice. Three key aspects cut across all systems and levels, referred to here as the three Digital R's: digital relationality;digital rights;and digital resilience. Future research is needed to understand how these dynamics play out. Conversations about use of social media, mobile Internet and other digital communication technology by children in care or adopted from care often focus on risk. The Covid-19 pandemic meant that social workers had to rethink digital technology and consider how it might be used for birth family contact. When contact happens using technology, it is often thought of as 'virtual', however, these relationships and emotions are very real for children. Technological progress is happening quickly, and digital technology is everywhere. Social workers must think about how this will affect their practice. We bring together work on birth family contact, children's digital technology use and theoretical literature on the influence of environments on individuals. We offer a way of looking at these issues to help social workers consider how to use digital communication technology for birth family contact in safe and ethical ways. We propose consideration of the three Digital R's: digital relationality (digital technology and relationships);digital rights (legal protection of children's safety and opportunities whilst using digital technology);and digital resilience (digital skills and ability to cope with negative experiences). Future research is needed to strengthen empirical evidence on how these factors manifest and interact.

15.
Qual Sociol ; 45(3): 371-392, 2022.
Article in English | MEDLINE | ID: covidwho-1965565

ABSTRACT

Sociology's focus on sociality and co-presence has long oriented studies of commensality-the social dimension of eating together. This literature commonly prioritizes face-to-face interactions and takes physical proximity for granted. The onset of the COVID-19 pandemic in March 2020 largely halted in-person gatherings and altered everyday foodways. Consequently, many people turned to digital commensality, cooking and eating together through video-call technology such as Zoom and FaceTime. We explore the implications of these new foodways and ask: has digital commensality helped cultivate co-presence amidst pandemic-induced physical separation? If so, how? To address these questions, we analyze two forms of qualitative data collected by the first author: interviews with individuals who cooked and ate together at a distance since March 2020 and digital ethnography during different groups' online food events (e.g., happy hours, dinners, holiday gatherings, and birthday celebrations). Digital commensality helps foster a sense of co-presence and social connectedness at a distance. Specifically, participants use three temporally oriented strategies to create or maintain co-presence: they draw on pre-pandemic pasts and reinvent culinary traditions to meet new circumstances; they creatively adapt novel digital foodways through online dining; and they actively imagine post-pandemic futures where physically proximate commensality is again possible.

16.
American Anthropologist ; : 13, 2022.
Article in English | Web of Science | ID: covidwho-1799277

ABSTRACT

Modern social collectivities-such as nations, publics, and political movements-depend upon the capacity of media technologies to transcend bodily proximity. The contemporary proliferation of such remote sociality may seem to render physical gatherings superfluous. But at times, people go to great pains to manifest collectivities by assembling bodies in one place. This article explores what we should make of cases in which it is not enough for collectivities to be projected, ed, imagined, or invoked-times when bodies together are all that will do. Presenting research from India and Laos, and in dialogue with reflections on the COVID-19 pandemic, we consider those cases in which bodies are thought to be essential for making collectivities. We show that it is the limits and weaknesses of bodies-that they require sleep and food, that they are vulnerable to police batons and thrown stones, that they can usually only be in one place at a time-that often make them potent materials for building mass actors. Sketching a comparative anthropology of gathering, we reflect on what these limits afford and rethink what bodies might mean for future modes of social connection.

17.
Shagi/ Steps ; 7(4):173-197, 2021.
Article in Russian | Scopus | ID: covidwho-1698699

ABSTRACT

Epidemics of COVID-19 led to major lockdowns all over the world in 2020. This situation severely limited the possibility of a number of social activities, including religious gatherings. In Russia, the peak of the epidemic coincided with the central period in the Orthodox calendar - the last week of Lent and Easter. As the Patriarch blessed “stay-at-home” policies, churches were officially closed for everybody but the clergy and livestreams of services in social media were organized, while believers had to adapt swiftly to a new mode of co-presence in church by participating in services online. To do this, they had to make a choice between the places from which a livestream was organized, transform the space of their homes to accommodate the sacrality of the event, rethink the locality of their own body in being simultaneously at home and “in church”, manage communication with the priest, fellow parishioners and family members during Easter night. This involved not only formal decoration of homes but also subtle mechanisms of balancing authority within the network of sacred objects, gadgets and people. Based on digital ethnography (including participant observation online) and 40 in-depth interviews, the paper investigates how believers constructed and reflected the space of the Easter service in their homes, and presents three key strategies: synchronization, spacing and appellation to experience. © D. A. RADCHENKO

18.
Social Media + Society ; 8(1):10, 2022.
Article in English | Web of Science | ID: covidwho-1691051

ABSTRACT

This article sheds light on how adults in Barcelona (ES), Groningen (NL), and Milan (IT) utilized WhatsApp to compensate for the lack of face-to-face interactions and to fight social isolation during the first 2 months of the COVID- I 9 lockdown. We argue that practices of WhatsApp usage have multiplied and diversified experiences of co-presence at distance and made group socialities even more important than before. Building on the concepts of "scalable socialities" and "polymedia," the article formulates the concept of "scalable co-presence" to account for ways in which WhatsApp has enabled multiple experiences of proximity to others across different scales of sociality, from one-to-one to large groups interactions. In this article, we also argue that the concept of "scalable co-presence" is relevant to bring the study of mediated co-presence out of media and migration studies into the broader field of media and cultural studies. With reduction in mobility, increased social distancing, and ubiquitous connectivity, the role of communication technologies in mediating proximity at distance has become crucial for many more people around the world outside the context of transnational migration. The concept is also relevant to acknowledge the increased importance of mediated group interactions and communications in (post)-pandemic digital societies.

19.
Bakhtiniana ; 16(4):129-145, 2021.
Article in English, Portuguese | Scopus | ID: covidwho-1599699

ABSTRACT

The article deals with the issues of distance learning in foreign languages. The urgency of which was aroused by the covid-19 pandemic led to the rapid transition of most Russian universities to a distance learning format. The article discusses the opportunities and difficulties encountered during the transition. One of the main problems is the increase of social distancing between teacher and students, caused by the lack of co-presence in the online foreign language classes, which are known by their communication and practical orientation. The article outlines possible ways to counterbalance this problem. © 2021. All Rights Reserved.

20.
International Journal of Retail & Distribution Management ; 50(1):36-54, 2022.
Article in English | ProQuest Central | ID: covidwho-1598334

ABSTRACT

PurposeThe purpose of this study is to empirically examine the impact of technology-enabled service co-creation on patients' service patronage behaviour in healthcare retailing. The first objective is to examine the mediating roles of spatial presence and co-presence in the relationship between technology enabled co-creation and service experience. The second objective is to investigate if healthcare service experience impacts patients' relationship value with hospitals and subsequent patronage intention.Design/methodology/approachData were collected from a sample of 516 customers of three leading hospitals in India during the social isolation period of COVID-19. The data were analysed using structural equation modelling.FindingsThe study results demonstrate that customers' favourably perceived technology-enabled co-creation generates feelings of spatial presence and co-presence in the technology-enabled platform. The feeling of presence enhances patients' health care service experiences which in turn predict their relationship value perceptions towards the healthcare service provider. Co-presence dominates as a mediator in terms of magnitude over spatial presence. The favourable value perception positively impacts patients' intention to come back to the same hospital.Research limitations/implicationsThe study uses cross-sectional data, which does not incorporate any temporal variations in the investigated relationships. The study does not account for differences in government vs. private undertakings of healthcare system.Practical implicationsThe findings envisage a digital healthcare retail system, where hospitals can enhance patients' perceptions of healthcare service experience, relational value and re-patronage intention, based on the digital mediated environment design elements, i.e. spatial presence and co-presence. As co-presence is a dominant factor, ensuring that human healthcare experts (rather than technology based e-service elements like chatbots) participate in healthcare service co-creation is of prime importance to provide enriching service experience to the patients.Originality/valueThe value of the research lies in extending the theories of presence, UTAUT and S-O-R to understand digital healthcare retailing, in order to identify the mechanism of how online co-creative platform can generate hospital patronage behaviour among patients through the serial mediation of presence, augmented service experience and relationship value.

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